Talk Results is a
direct response telemarketing company
We work with businesses that want to get better results from their marketing activities and who want to build better relationships with their customers – be it current or prospective.
We have been successfully helping clients since 2009
The one thing we knew from the very first day we opened our doors is that we can’t support you if we don’t understand you.
This is why we’ve developed a unique approach to how we operate.
We deliver results through the 3 key pillars of our service offering:
I. Immersive client experience
We don’t just talk on your behalf, we immerse ourselves in your team. We’re not just representing you, we pride ourselves on learning all about you and then talking to your current or prospective customers as if we are one of you.
For every client we work with, the first step is always to create a training guide – this is not a script, it’s more like the ultimate guide to your business.
II. Heartfelt values
Our values are very important to us. We believe in building relationships and a human connection. It’s not about the quantity of calls made, it’s about the quality of the results. That’s all that matters.
We’re not going to sell you a dream, we’re going to tell you what we can do for you honestly, based on our years of experience.
We’ll always be honest with you.
III. Flexible approach
We support a large range of businesses managing their telemarketing, from huge FTSE 250 companies to small sole traders, and we’re able to do this with our flexible approach.
There are no long term contracts with us where we lock you in, and we’ve always insisted on keeping our costs fair so that anyone, with almost any budget, can afford to do something with us.
At Talk Results, we care about what you care about
We want to work as part of your team and not be a third party supplier at an arms length. We are committed to working flexibly with our clients so its more about their needs and less about our own.
We offer 4 key services to help across a range of business needs. These are:
Research
Whether it’s traditional market research or gathering insight, we help companies to build valuable pictures of their industry and client base.
Feedback
Customer feedback is vital, but it’s so often not collected on a formal basis. If you want to know what’s working and what isn’t, asking people over the phone is often the best way to get an honest answer. Knowing what your customers actually think is very powerful.
Lead generation
You might already do quite a lot of tactical marketing, but following up on this is the key to converting an interest into an actual lead. We specialise in doing this and we have a great track record of success.
Sales conversion
When you’ve got those leads, the next step is to convert them into a sale. If you don’t have a sales team, or you would like extra support, we are experts at nurturing leads and bringing them over the line by building relationships over the phone.
