CUSTOMER RETENTION RESULTS
A renewed focus on customer retention is growing in popularity because of the huge rewards it can bring.
Take advantage of this amazing opportunity before your competitors beat you to it.
At Talk Results, one of our areas of expertise is retention marketing. By focusing on building existing business you can boost revenue, reduce marketing costs, improve brand reputation, stabilise cash flow, and give your business a significant competitive advantage.
WE HELP BUSINESSES TO:
Improve customer retention rates and gain competitive advantage.
Improve customer service and brand loyalty.
Have more clarity on results and growth.
Boost their marketing efforts without more marketing budget.
Gain customer insights and feedback.
Keep their sales teams busy and see measurable results.
Increase their profits and revenue.
We like to see ourselves as
THE SOCKET THAT
PLUGS THE GAP
BETWEEN SALES AND MARKETING
to drive more impressive results for businesses.
Your marketing team are bringing in leads from loads of sources, but they are not quite hot enough to get the sales team excited enough to act on them.
You need to fill that gap between your marketing and sales teams where the leads are never lost, they are always nurtured and are passed over to your sales team when they are hot and ready to convert.
By plugging the gap your customer service reputation improves, your sales soar and the profit levels increase, making your business a well managed marketing and sales machine.
GET IN TOUCH
if you’d like to find out more about how we can help you.
how
work
While every business is different, and we tailor our process to ensure that it works for your particular goals, our approach usually consists of the following elements:
Conducting a discovery session and creating an unscripted training guide that provides thorough understanding of your business.
Our key focus will be on customer retention to give assurance of repeat business and customer loyalty.
Creating appointments, quotes or sales for the sales team.
Gathering research and feedback to understand the customer base that will assist with future marketing.
As part of this work, we can reduce lost leads and increase revenue.
Our calls focus on keeping brand awareness and consistency.
Clean and update your current database.
Improve your customer service reputation.
Track sales team performance following any lead generation.
WE MAKE SURE YOUR MARKETING AND SALES ARE INCREASED
by chasing any leads and opportunities created from our marketing process and converting them into hot leads ready for the sales team to action.
THIS WILL IMPROVE YOUR SALES ROI
and with our insight and feedback gathering will support and enhance your future marketing strategy.
If you’re looking to boost your business more efficiently, then we want to work with you.
ENQUIRE TODAY
To find out about other ways we can build your lead generation, click here to view our other services.