Are you maximising your potential?
We work hard for our clients to gain feedback, collate market research and generate leads and sales. But this is just one part of a much bigger job, and very often we speak to people who haven’t got the full picture in mind.
Whatever your budget, no matter how much you spend with us, we want this to be a success. And that means looking at the whole picture and making sure all the processes are in place.
We're introducing a new service
With our new in-house expertise, we are able to support our clients to ensure they have the right processes in place to maximise the results of their direct response marketing work.
Implementing and changing processes can be a challenge.
But through our years of experience and training, we know how to pinpoint the right actions and obtain buy in from your team.
The training will have an impact throughout your business, including the improved conversion and retention rate of clients.
How our training works
Our training is based on relationship building. The best way to accomplish this is by improving your understanding of both yourself and those around you.
It will focus on what is really important to you. Once we know this we can start to understand others we interact with. The training is easy to understand and apply, and the more you apply it, the easier it becomes.
Through the training you will start to understand that we are all talking a different language, but this is broken down into eight easy areas.
By listening to understand (not respond) you can easily apply this training to a more considered response to start a positive relationship from the very first conversation.
The training looks at how our language changes when we go into conflict. Conflict is when someone says something that is a perceived attack on what is important to us. This is not the same as a challenging debate (these can be very healthy, especially in business).
Understanding conflict can help businesses reconnect or turn a conversation around from a negative to a positive.
Understanding conflict can help businesses reconnect or turn a conversation around from a negative to a positive.
We have worked with companies that have seen increased profits, staff engagement and retention after the implementation on this training.
Our training has strong fundamentals, but every session is bespoke for each client to focus on particular areas, such as improved conversion, and can include company messages and ethos.
This training can be a one-day or an ongoing programme. It can be built to suit your budget and needs.
