How effective is your sales team?
We work with some businesses that don’t have a sales team at all, and we’re instrumental in helping them turn those leads into current customers.
Then we also work with businesses where the sales team needs some support as there are so many leads and just not enough hours in the day. However you need support, converting leads into sales is one of our strengths.
Did you know?
Very few people will ever say yes to buying your products or services straight away. In fact, it can take up to five times of communicating with a person before they’re ready to seriously talk about being a customer.
You need that constant flow of activity, and you need to have the right sort of conversations to bring them over the line.
Event planning 
A client came to us needing bums on seats for a set of events they had coming up.
There was a process for making contact with new prospects, getting information to them, and following up and booking them in.
We needed to fine tune the data so that the focus was on the right people being in the room to increase the opportunity of them seeing the benefit to the client’s services and becoming a customer.
Post event we followed up and generated a database of interested leads.
Selling at people directly rarely works
It’s listening to them that makes the difference.
We all want to be heard, and we want to work with people that we feel understand us.
Our unique approach to sales conversion has meant we’ve been able to give some clients phenomenal results
It’s not always about ploughing through a ton of data. The real successes come from quality conversations and spending the time getting to know people. That’s what we do really well.
Are you managing to keep up with all your previous clients or enquiries?
There needs to be a pattern of consistency to make sure they remember you and that you show your best level of customer service.
This process of ‘customer care calling’ is the definitive level of quality you want to be portrayed and the way to make sure you have consistent leads and sales coming through for the business.
Protecting your data
We take data protection very seriously.
We are registered with and follow the guidelines of the ICO. When managing our clients’ data we are privy to a lot of existing and new data for B2B and B2C customers.
It is vital that we are compliant with holding and handling data.
We are equally responsible following the legalities of GDPR, making sure we comply with the regulations, and support you making sure your campaigns adhere to the ICO’s ‘Legitimate Interests Assessment’.
Any leads who are not interested are marked not to be called again, therefore ensuring we meet the set regulations.
PECR Compliance: Our Commitment to Responsible Telemarketing
At Talk Results we understand the importance of ethical and responsible telemarketing practices and as such follow the guidelines of the Privacy and Electronic Communications Regulations (PECR).
PECR is designed to protect individuals from unsolicited communications and safeguard their privacy. As a responsible telemarketing company, we prioritise transparency, consent, and the security of personal information in all our interactions for our clients.
Ready for results?
Whether you’re looking for us to be your sales department or you want us to help support your existing sales team, we’re here to help and we know how to talk results.